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At Cloisters we take full precautions to safeguard both our staff and our guests and adhere strictly to the government guidelines.

Privacy Policy

Who we are

Cloisters is owned by Cashell Green (Pvt) Ltd, a company registered in Sri Lanka at 40A Galle Face Court, Colombo 3. The company registration number is PV11867. We can be contacted by email on or by post at the above address.

Our website address is:

When this policy mentions “Cloisters,” “we,” “us,” or “our,” it refers to the above company that is responsible for your information under this Privacy Policy (the “Data Controller”).

What personal data we collect and why we collect it

We directly collect data that you input in either the enquiry form or the booking form.  This data is not given to any third party and we retain solely for record keeping purposes and potentially our own marketing activity. We do not hold any personal data in respect of your bank details as payment will always be made by our guests direct to the company’s bank account.


When visitors leave comments regarding their stay we retain the right to use these comments on our site or on any marketing material but without disclosing the full name of the guest.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use cookies for Google Analytics to collect user data for site improvement purposes and any data collected is anonymously stored in Google Analytics. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

Who we share your data with

We do not share your personal data with any third parties.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

If you have any privacy-specific concerns, please contact us at